Description

RESPONSIBILITIES:

• Management of the IT Infrastructure operations, user support, IT risks and business continuity.
• Continuously identify the current and future business needs of the company to extend and improve IT Infrastructure and provide the solutions through implementation of the new IT implementations or through changes of existing infrastructure.
• Manage the projects of IT infrastructure development.
• Control of tangible (servers, switches, routers, etc.) and intangible (software) IT assets of the Airline.
• Formulate and execute IT Infrastructure strategy of the company.
• Manage and ensure secure, efficient and reliable operations of user computers, servers, storages, the relevant software, communication channels, networks and telephony infrastructure of the Airline.
• Ensure compliance of Arline with ISO 27001:2013.
• Build efficient team of supervisors and administrator.
• Manage the IT service negotiations with suppliers and vendors and ensuring that Air Astana gets the best value for money and control budget.
• Hold regular IT Service Management meetings with business users to recognize current issues and define ways to improve IT services by monitoring performance and progress in work and quality of output.
• Formulate and carry out regular evaluation of all IT systems, networks, IT processes and procedures.
• Manage operational risks associated with IT infrastructure.

REQUIREMENTS:

• Education: higher in IT, infrastructure.
• Availability of certificates on knowledge of Microsoft infrastructure.
• Work experience in accordance with requirements - from 5 years.
• Experience in data center administration +/5 years.
• Experience in system/network administration.
• Experience in working with suppliers, maintaining and concluding contracts.
• Team management experience.
• Management skills.
• Knowledge in IT and communications, additional education in the field of process management is welcome.
• Knowledge of languages - Russian - fluent, English - Intermediate.