Description
RESPONSIBILITIES:
To sell tickets, reaching sales plans set by the manager.
Provision of competent, correct and objective information to customers on air transportation issues.
Booking and issuing air tickets for flights of partners and partners.
Calculation of return and execution of relevant documents.
Execution of cash transactions and acceptance of payment by credit card.
Processing requests from internal / external customers according to the standards of the service.
Execution of additional instructions from the direct supervisor, within the framework of his qualification and position.
REQIIREMENTS:
Knowledge of English, Russian and Kazakh languages.
Knowledge of PC, office applications, fast typing (MS WORD, EXCEL, OUTLOOK).
Preferable experience of working with money, POS terminal.
Good communication skills.
Attentiveness to details.
Hospitability, stress resistance, diligence, accuracy.
Ability to understand and fulfill all assigned obligations precisely and on time.
Ability to make decisions independently in accordance with strictly established rules and requirements.
Ability to interact with the team and the immediate supervisor, as well as with representatives of other departments.
Experience in working with cash reports, cash and POS terminals.
Possession of the Amadeus booking program (preferable)