Description

RESPONSIBILITIES:

§       To sell tickets, reaching sales plans set by the manager.

§       Provision of competent, correct and objective information to customers on air transportation issues.

§       Booking and issuing air tickets for flights of partners and partners. 

§       Calculation of return and execution of relevant documents. 

§       Execution of cash transactions and acceptance of payment by credit card. 

§       Processing requests from internal / external customers according to the standards of the service. 

§       Execution of additional instructions from the direct supervisor, within the framework of his qualification and position.

REQIIREMENTS:

§       Knowledge of English, Russian and Kazakh languages.

§       Knowledge of PC, office applications, fast typing (MS WORD, EXCEL, OUTLOOK). 

§       Preferable experience of working with money, POS terminal. 

§       Good communication skills. 

§       Attentiveness to details. 

§       Hospitability, stress resistance, diligence, accuracy.

§       Ability to understand and fulfill all assigned obligations precisely and on time. 

§       Ability to make decisions independently in accordance with strictly established rules and requirements. 

§       Ability to interact with the team and the immediate supervisor, as well as with representatives of other departments. 

§       Experience in working with cash reports, cash and POS terminals.

§       Possession of the Amadeus booking program (preferable)