Ticketing Agent


Ticketing Agent

Closing date: 10-May-2021


Main responsibilities:

  • To sell tickets, reaching sales plans set by the manager 
  • Provision of competent, correct and objective information to customers on air transportation issues
  • Booking and issuing air tickets for flights of partners and partners 
  • Calculation of return and execution of relevant documents
  • Execution of cash transactions and acceptance of payment by credit card
  • Processing requests from internal / external customers according to the standards of the service.
  •  Execution of additional instructions from the direct supervisor, within the framework of his qualification and position

Requirements for a candidate:

  • Knowledge of English, Russian and Kazakh languages 
  • Knowledge of PC, office applications, fast typing (MS WORD, EXCEL, OUTLOOK)
  • Preferable experience of working with money, POS terminal
  • Good communication skills
  • Goodwill, stress-resistance, diligence, accuracy 
  • Ability to understand and fulfill all assigned obligations precisely and on time 
  • Ability to make decisions independently in accordance with strictly established rules and requirements
  • Ability to interact with the team and the immediate supervisor, as well as with representatives of other departments 
  • Experience in working with cash reports, cash and POS terminals 
  • Possession of the Amadeus booking program (preferable)

Nur-Sultan(TSE) , Kazakhstan