Ticketing Agent


Ticketing Agent

Sales & Marketing
Closing date: 30-Jun-2022



  • To sell tickets, reaching sales plans set by the manager.
  • Provision of competent, correct and objective information to customers on air transportation issues.
  • Booking and issuing air tickets for flights of partners and partners.
  • Calculation of return and execution of relevant documents.
  • Execution of cash transactions and acceptance of payment by credit card.
  • Processing requests from internal / external customers according to the standards of the service.
  • Execution of additional instructions from the direct supervisor, within the framework of his qualification and position.


  • Knowledge of English, Russian and Kazakh languages.
  • Knowledge of PC, office applications, fast typing (MS WORD, EXCEL, OUTLOOK).
  • Preferable experience of working with money, POS terminal.
  • Good communication skills.
  • Attentiveness to details.
  • Hospitability, stress resistance, diligence, accuracy.
  • Ability to understand and fulfill all assigned obligations precisely and on time.
  • Ability to make decisions independently in accordance with strictly established rules and requirements.
  • Ability to interact with the team and the immediate supervisor, as well as with representatives of other departments.
  • Experience in working with cash reports, cash and POS terminals.
  • Possession of the Amadeus booking program (preferable)

Almaty , Kazakhstan

Full day

Closing date: 30-Jun-2022